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What are Some Examples of Enterprise Software?

ERP (enterprise resource planning) software is defined as a specific type of software that organisations can use to manage and automate their day to day business processes and tasks such as accounting, project management, and supply chain operations. ERP systems link critical business processes to create an effective and efficient flow of company data and information throughout an organisation.

Research has shown that implementing an enterprise resource planning software system can lead to an overall improvement of business processes for 95% of organisations that do so. The digital technology and infrastructure evolve, and the amount of data that companies are required to record, track and maintain increases exponentially. That is why enterprise resource planning systems are becoming more and more vital for operating and managing a business properly.

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How to implement CRM in a company

A CRM implementation must be a comprehensive, cross-department process involving:

  1. Buy-in from all major stakeholders
  2. Customer-focused approach to needs analysis
  3. Great definition of user stories
  4. Strong project management
  5. Appropriate choice of technology

Though the above list is a useful guide as to what order of priority you should follow, addressing this list in reverse order here helps clarify some of the rationale as to why.

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