Customer Relationship Management and Enterprise Resource Planning are, naturally, related technologies. CRM is all about driving your business towards a customer-focused approach. ERP is much more about taking a financial and logistics oriented view over your organisation operates.
The two fields of CRM and ERP are not incompatible. The opposite is actually the case. More often than not they can complement one another. CRM is the largest software market in the world, so it really is an expert subject in its own right. The same goes for ERP, though it’s worth pointing out that many CRM and ERP specialist vendors dip their toes into one another’s core markets. Read more