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What is Smart Government?

A quick search of Google reveals many different definitions and interpretations of smart government. Most focus on the notion that a government is a smart government when they use technology to draw together and align information resources and workflows in public administrations. As the open-source Low-Code Development platform, Crust goes further, however.

Crust Low-Code is Ideally Positioned to Realise Smart Government Projects

Government bodies have to deal with many different technological matters. For example:

  • Cloud Case Management
  • ERP in Education and Smart Schooling
  • Customer Service Solution
  • Customer Management System
  • Digital Transformations
  • Digital Sovereignty
  • Enterprise Messaging
  • Accessibility Standards
  • CRM for Hospitals
  • Army CRM
  • Communication Service Solutions
  • IoT Dashboards and Smart City Infrastructures

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How to Introduce CRM in the Company

This question comes up from time to time in the life of a business. Any customer-focused business will have to consider it. Whether you already have a CRM Suite or not, the art and discipline of introducing or re-introducing such a solution are vital.

The Crust CRM Suite Makes Introducing CRM Easier, Faster and More Effective

Not only is Crust the leading open-source Salesforce alternative and free CRM, but it is also the go-to platform for open-source Low-Code development. Many businesses need to address the prospect of implementing a digital transformation strategy soon. The Crust platform keeps costs down while expanding your range and commercial agility. Read more

How Digital Transformation is Rewriting Business Models

Digital Transformation rewrites business models by making them more flexible and responsive to organisations’ evolving customer, supplier and partner landscapes. A digital transformation strategy assembles and co-ordinates the critical components of your business, enabling process and workforce agility in the face of constant market change.

Not so long ago, the world of business software was dominated by Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Questions such as “What is a BPMN engine?” entered the equation, naturally, but inevitably in the context of the two powerhouse domains. Long-term business logic was embedded at the heart of day-to-day operations to maximise the efficiency of repeatable tasks. Read more

How to Jump-start a Digital Transformation

Implementing a digital transformation strategy can be a daunting task. However, given the global economy’s current state, it may also be essential to your business survival. Whether you need to collaborate with dealers and distributors, overhaul management healthcare solutions, build connected schools or deliver a new digital borrowing journey, there’s a good chance that digital transformation has a significant role to play in your organisation. Read more

How much does Digital Transformation cost?

Digital transformation examples can be wide and varied. Naturally, digital transformation in banking is a different use case to digital transformation in healthcare. The choice of a digital transformation strategy also counts. For example, a project executed over a long period may be easier to change manage, but more expensive in direct financial terms. However, an all-in-one and shorter project might be less costly in dollars but may disrupt your business activities. Read more

What is the Full Meaning of CRM?

So “CRM” stands for Customer Relationship Management. However, the practice is that the term is vaguely defined, with many competing interpretations of what it should mean. Clearly, it’s about having a customer-focused approach, but what makes a great modern CRM, be that a free CRM or otherwise?

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How Can I Make My Own App For Free?

As the leading, advanced open-source CRM Suite, Crust delivers a user experience and feature set over and above the likes of Salesforce and Microsoft Dynamics365. At the same time, as the premium Golang CRM, it delivers performance and reliability at scale. And via its Corteza community, it delivers free crm software with an unprecedented level of freedom and value. That’s because the Crust CRM Suite is powered by its own low-code platform.

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What is a Customer-Focused Approach?

Digital transformation strategy is hard to get right.

“A customer-focused approach demands that your organisation orients its processes and services around what matters most to its clients. It should do so in a manner which generates the maximum medium to long-term growth for your business”

Note the absence of “short-term” in the above statement. That’s because a digital transformation strategy is an investment in your business. You can’t cheat at it and shouldn’t try. For instance, scanning a list of free CRMs is no substitute for thinking hard about your customer needs and evolvution. Nor is picking an open-source CRM off the shelf and just going to the trouble of setting it up.

Crust Technology has much experience providing services in this domain. A customer-focused approach means you must do some serious analysis of:

  1. The Market
  2. Technology and, of course,
  3. Your Customer Requirements.

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What is a Digital Transformation Strategy?

I was recently asked this question and at the same time asked to explain what free CRMs have to with the subject of digital transformation. Naturally, we here believe that Crust is the best free crm on the market, providing the market-leading open source Salesforce alternative. However, more importantly, we provide a low code platform that rivals “Lightning”, the Salesforce rapid application development offering in every facet. CRM is just the tip of the iceberg – with Crust and Corteza we can build just about any type of records-centric web applications. Read more