Posts

What is the best open-source CRM for enterprises?

There is a wide arrange of open-source CRMs on the market. Some are forks of old SugarCRM versions, while others are built on new technologies. So the question arises about what the best open-source CRM is.

Crust to participate in the OpenExpo event: “Discover the best open-source CRM for enterprises.”

To help enterprises figure out what the best open-source CRM is, OpenExpo Europe has organised the online event: “CRM DAY 2020”. The Crust CRM Suite is one of the solutions you will see in action at the event. Additionally, Crust Technology will participate in the round-table at the end of the event.

OpenExpo Europe is the leading Enterprise IT Innovation, Digital Transformation and Open Source Community & Summit in Europe. They aim to spread, present, discover and evaluate open-source solutions and trends. The OpenExpo fair is currently the largest congress and professional fair on IT innovation in Europe.

Crust is excited to participate at OpenExpo’s upcoming event. Firstly, because the event’s topic perfectly aligns with what Crust offers. Secondly, we see it as a recognition of our work to be the leading open-source CRM. And thirdly, because we will be able to reach enterprises that didn’t check out open-source CRM solutions before.

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What Business Processes can be Automated?

Theoretically, any business process can be automated. It’s a question of capturing the logic correctly and encoding it in an appropriate manner. This can be via visual builds, flow diagrams or scripting. Ultimately, it’s all about being results-oriented. Are you building a CRM suite or a service solution? Do you want to create custom business apps or do you solely have a customer-focused approach? Are you implementing an entire digital transformation strategy or is your requirement more niche? Read more

How Digital Transformation is Rewriting Business Models

Digital Transformation rewrites business models by making them more flexible and responsive to organisations’ evolving customer, supplier and partner landscapes. A digital transformation strategy assembles and co-ordinates the critical components of your business, enabling process and workforce agility in the face of constant market change.

Not so long ago, the world of business software was dominated by Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Questions such as “What is a BPMN engine?” entered the equation, naturally, but inevitably in the context of the two powerhouse domains. Long-term business logic was embedded at the heart of day-to-day operations to maximise the efficiency of repeatable tasks. Read more

How much does Digital Transformation cost?

Digital transformation examples can be wide and varied. Naturally, digital transformation in banking is a different use case to digital transformation in healthcare. The choice of a digital transformation strategy also counts. For example, a project executed over a long period may be easier to change manage, but more expensive in direct financial terms. However, an all-in-one and shorter project might be less costly in dollars but may disrupt your business activities. Read more

How do we Implement Government Digital Transformation?

Government digital infrastructures are renowned for being:

  • Rich in data
  • Complex
  • Full of legacy systems
  • Not joined up

Of course, it’s not all true. It can’t be. For example, cities such as Barcelona and Amsterdam are known for having forward-looking IT postures. The governments of states such as Germany and Singapore have excellent reputations when it comes to technological outlook. Read more

Should I Create and App for my Business?

Yes, for sure! Along with using the platform, the best way to get to know Crust is to build a Low-Code Application for your business. It’s a great No-Code Low Code approach to dealing with business application requirements.

Crust, the Open-Source Low-Code Development platform is the ideal tool for your Business Application requirements.

Out-of-the-box with Crust, your organisation gets:

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What is Case Management?

Wikipedia defines Case Management as “…the co-ordination of services on behalf of an individual person who may be considered a case in different settings such as health care, nursing, rehabilitation, social work, disability insurance, employment and law.

A great case management solution give your organisation the tools to evolve and include these different settings. This should irrespective of your current context and IT posture. Read more

Benefits of Prototyping When Following a Rapid App Development Methodology

Prototyping apps is a really useful activity for many reasons. For example, it can help your organisation:

  • Understand potential complexity in a proposed app
  • Get concept buy-in from key stakeholders or customers
  • Improve project co-ordination
  • Clarify user journeys and user interfaces
  • Highlight skill shortages
  • Deliver a total cost of development and ownership for a full working product
  • Keep costs of a digital transformation strategy to a minimum
  • Add certainty to decision-making

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What is the difference between ERP and CRM software?

Customer Relationship Management and Enterprise Resource Planning are, naturally, related technologies. CRM is all about driving your business towards a customer-focused approach. ERP is much more about taking a financial and logistics oriented view over your organisation operates.

The two fields of CRM and ERP are not incompatible. The opposite is actually the case. More often than not they can complement one another. CRM is the largest software market in the world, so it really is an expert subject in its own right. The same goes for ERP, though it’s worth pointing out that many CRM and ERP specialist vendors dip their toes into one another’s core markets. Read more

Which of the Following Statements is True of Customer Relationship Management (CRM) Systems?

  • CRM is Expensive
  • Open-source CRM is all just old forks of SugarCRM
  • Open-source CRM doesn’t scale
  • A great CRM allows your organisation to concentrate on a customer-focused approach
  • An Open-Source Low-Code Development Platform gives your CRM more flexibility
  • The best free CRM uses standardised technology
  • A real open-source Salesforce alternative exists

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