Posts

What Business Processes can be Automated?

Theoretically, any business process can be automated. It’s a question of capturing the logic correctly and encoding it in an appropriate manner. This can be via visual builds, flow diagrams or scripting. Ultimately, it’s all about being results-oriented. Are you building a CRM suite or a service solution? Do you want to create custom business apps or do you solely have a customer-focused approach? Are you implementing an entire digital transformation strategy or is your requirement more niche? Read more

How to Jump-start a Digital Transformation

Implementing a digital transformation strategy can be a daunting task. However, given the global economy’s current state, it may also be essential to your business survival. Whether you need to collaborate with dealers and distributors, overhaul management healthcare solutions, build connected schools or deliver a new digital borrowing journey, there’s a good chance that digital transformation has a significant role to play in your organisation. Read more

What Tools are Available for Rapid Application Development?

Rapid Application Development with Low-Code development platforms is becoming increasingly popular. If you search for the term “Low-code development platform” on Google Trends, you see that since 2015 the interest in low-code increased massively. So, what tools are available for you to start with Rapid Application Development?

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What is Sales Force Automation in CRM?

CRM is a broad domain. It touches every industry and there’s not such thing as a one-size-fits-all solution. Sure, you can get a CRM for free. But the big question is whether you can get it to do what you want.

Sales Force Automation specifically addresses the parts of the sales process your team needs to digitize in order to make the act of selling more efficient and more effective. Read more

Why Automate Your Business?

Automation promises great things, but knowing why you want to automate and not simply following the crowd is important.

The Corredor Automation Engine in Crust Low-Code Increases Productivity While Driving Down Costs.

It helps to think of automation in the context of an entire digital transformation strategy. However, you may also have more specific requirements. For example, your use case might be limited to:

  • IoT apps
  • Sales in CRM or other customer management system apps
  • Smart Schooling and ERP in Education
  • Open-Source Chat
  • Loan Management Software
  • Free Knowledge Base Software
  • Business Integration
  • Open-Source Case Management or Cloud Case Management
  • Fulfillment Management
  • Smart Cities or Citizen Development
  • Record Management Software

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What is a Case Management Workflow?

A Case Management Workflow is the logic, process or method your business uses for resolving issues. Issues can have many sources. For instance, they can be raised by customers, partners or internal staff.

Getting business logic right is difficult. So, with Crust Service Solution, we go out of our way to make it easier for you to to align your business logic across your organisation. This could be for improving your existing processes or for a complete digital transformation strategy.

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Why is Customer Relationship Management important?

The 3 main reasons why Customer Relationship Management (CRM) is important are:

  1. Up to date information
    Customer information is always up to date, and easily accessible to all authorised staff.
  2. Automation
    Automation enables the streamlining of complex customer interaction processes, which saves time and reduces errors.
  3. Insights
    Finally, it provides businesses with reporting tools. Understand your customers better and detect where you can improve the sales team.

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What is BPMS?

According to Wikipedia, “Business Process Management is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize and automate business processes.”

BPMS (Business Process Management Software or System) is a software platform for enabling BPM activities. Managing business processes is at the heart of your work, building a:

  • CRM Suite
  • applicative software
  • applications of IoT
  • tools for a digital transformation strategy

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How to set up an automated business

As the economic squeeze continues, many businesses will be asking how automation can help them and their staff become more productive, focus their efforts on relationship building and service existing customers more effectively. Read more

What is an open-source Low Code Platform?

It’s a cliché to say by now, but the world has entered stormy economic waters. Spending on information technology is due to decrease for the foreseeable future. Being less expensive than traditional development and often delivering better results, the growth of Low Code Platforms is about to accelerate even further. Crust offers the premium free and open-source Low Code Platform for building records-based management web applications.

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