With Crust CRM, customer engagement is secure and seamless. Of course, having an Identity and Access Management specialist investing in your business helps – Crust is part owned by DAASI International, Europe’s leading open source IAM consultancy. Balancing customer security with convenience is an important design goal in Crust which been expertly implemented by DAASI International and the Crust team.
Here are some of the key features for enterprises:
1. Identity Hub
Crust delivers a comprehensive single sign on and federated identity hub. From social logins (“Login with Google”, “Login with Facebook”) to SAML and Active Directory, Crust easily handles disparate identities from your customer, suppliers, partners and staff and unifies them for your use. On-prem or cloud identities are treated with equal care, allowing your business to engage any party with confidence
2. Easily re-use identities across new applications.
Businesses must evolve with increasing speed and efficiency to customer requirements. Crust Compose’s low code development environment allows you to spin up rich web applications quickly, securely re-using the customer identities stored on the platform.
3. Multi-Factor Authentication
Your Multi-Factor Authentication solution should deliver real choice and not be an imposition or carry heavy management overhead. Crust tightly integrates with the entire PrivacyIDEA suite of multi-factor authentication protocols. Your business can choose from a range of options including email and SMS one-time passwords, QR code scanning, certificates and hardware tokens.
4. Give the right people the right access to the right things.
Crust delivers granular access control to all resources on the platform. For example, rules can be implemented not just across Crust CRM modules, pages and fields, but also on Automations and Workflows. Crust Enterprise Messaging channels can be customized in detail with access controls and permissions governing those who can see channels, create channels, add channel controls such as pinning and bookmarking and much more. In Crust Compose, our low code development environment, almost every single feature that you create can be tailored with specific access rules should your security policy require it.
5. Sensitive Data
Crust enable sensitive data controls at the heart of its architecture. Done properly, this is not just for GDPR, but applies equally to financial regulation, HIPAA and other compliance legislation. Crust makes it easy and inexpensive to link someone permanently to their sensitive data across all platform applications.