Crust Releases version 2020.06 and Removes Paywall for All Products

Cork, Ireland, 30 June 2020

Crust Technology is excited to announce its latest major release, version 2020.06. Along with significant feature and functionality upgrades, Crust is also delighted to announce the removal of the paywall for all products in its portfolio. This means that the open-source Crust products are now free:

We’re thrilled with the latest features improvements and the expression of commercial confidence to remove the paywall on our product portfoliosays Niall McCarthy, CEO of Crust Technology.Crust is growing quickly and, with much innovation to come in 2020 and beyond, we’re proving we can adapt to fast-changing market realities effectively and aggressively”.

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Can I make advanced charts in an open-source CRM?

Having advanced charts in a CRM Suite is essential. As a manager, you need to be able to see the most up to date information in easy to understand dashboards. This seems very straightforward, but most open-source CRM providers fail here. However, Crust is different. Crust CRM allows you to create beautiful and advanced charts and enables you to add metric blocks to any page.

What do charts in an open-source CRM Suite look like?

In Crust we have created an advanced open-source chart builder, that allows you to build the most common charts businesses need. And we are exited to share some screenshots of soon to be released new chart types. Including the new chart types, Crust allows you to create:

  • line charts
  • bar charts
  • combined line and bar charts
  • pie charts
  • donut charts
  • funnel charts
  • gauge charts

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DAASI International brings Crust to Univention Corporate Server

Cork, 22 January 2020

We’re excited to announce that Crust, the open source Low Code, CRM and Service Automation platform is now available on the Univention Corporate Server (UCS) via the Univention App Center.

UCS, created by Univention, provides companies with a complete solution for the administration of IT infrastructures, applications, resources and users. With the addition of Crust in the Univention App Center, UCS users can easily add the entire Crust suite to their UCS instances. This includes:

Additionally, DAASI International, a German and European leader in Open Source Identity and Access Management has seamlessly integrated their didmos Single Sign-On offering with the advanced UCS Management system. DAASI International will be responsible for distributing the Crust platform on UCS and supporting all Crust customers.

We are delighted to welcome the Crust platform to our App Center familysays Nico Gulden, Product Manager Apps at Univention.We’re always on the look out for open source alternatives to major proprietary vendors that increase the options of choice for our users on their way to Digital Sovereignty.

As not just a partner of, but also an investor in Crust Technology, releasing the platform on Univention is a notable step for usadds Peter Gietz, CEO of DAASI International.It is becoming increasingly important that major applications treat the subject of identity as key to their success. Being available on UCS opens doors to markets that appreciate both customer and digital sovereignty by default.

Crust is very excited about this launchsays Niall McCarthy, CEO of Crust Technology.Univention has been a leader in providing self-hosted technology in Germany and further afield for a number of years. A key strategic goal for Crust is to build and evolve to satisfy the growing and ever-more complex requirements of enterprise customers who demand feature sets which match traditional cloud providers while protecting their digital sovereignty.

How to get Crust on Univention Corporate Server?

A free Crust trial can easily be installed via the Univention App Center inside UCS. If you don’t have UCS yet, you can visit https://www.univention.com/downloads/ to download it. A Crust subscription, starting at 24 euro per user per month (discounts are available), is needed after the free trial. For more information, please contact Crust at www.crust.tech/contact

About Crust

Crust Technology Ltd, headquartered in Ireland, is the driving force behind the open-source Unified Work platform Crust, providing a flexible, self-hosted platform for your organisation to work and communicate internally while engaging with its customers, suppliers, partners and other third parties externally. Its integrated approach to identity, messaging and business logic delivers a simple-to-use yet extensible means for managing users and the applications they require every day, whether in the cloud, behind the firewall or a hybrid of the two. For more information, visit www.crust.tech or follow @Crusttech on Twitter.

About DAASI International:

DAASI International is an expert in federated Identity and Access Management based on open source. Since its founding in 2000, the IT service provider from Tübingen, Germany deals with identity management, access control and directory service technologies for universities, public authorities and companies. In addition, DAASI International is actively involved in the field of Digital Humanities and participates in national and international research projects, including the digital research infrastructure DARIAH-DE. DAASI International’s range of services covers consulting, support, hosting, and software development.

About Univention:

Univention GmbH is a leading European manufacturer of open source products for the operation and management of IT infrastructure, headquartered in Bremen. Univention Corporate Server (UCS) can be used as a classic server solution in the cloud or in hybrid scenarios. UCS is an economical alternative to Microsoft server solutions and includes comprehensive Active Directory capabilities and an App Center that integrates and operates more than 90 enterprise solutions into existing IT environments.

Crust 2019.12 brings new applications and features

11 December 2019
Cork, Ireland

Crust Technology is excited to announce a new release of Crust, the open-source Salesforce alternative. This is a major release of Crust which includes new applications, such as Crust Service Solution, and a long list of new features and improvements.

What’s new in Crust 2019.12?

Crust Service Solution home page

 

  • New Crust CRM features:
    • Optimized CRM pages layouts
    • Improved quotes layouts
    • Updated automation scripts, so that they work with the new Crust Corredor

Optimized CRM layout

 

  • New Crust Compose (low-code platform) features:
    • Record import and exporting
    • Improved module builder, with a 2 step process helping to create pages for a new module
    • Improved layout in the page builder
    • Improved calendars that now supports multiple event feed sources, colour coding, and filtering
    • Improved reporting with new charts and chart options
    • New options for automation scripts, including:
      • New settings (including “run in the browser or Corredor”, “run asynchronously”, “run with a timeout” etc)
      • New script tester
      • Easy selection of triggers
      • Scheduler
    • PDF previews
    • Namespace selector (allowing you to quickly go from one Compose application – a namespace – to another)

Improved module builder with checks if list and record pages have been created

 

 

New options in automation scripts

 

 

Namespace selector on the left, allowing you to move quickly from one namespace to another

 

  • New Crust Enterprise Messaging features:
    • New Messaging settings:
      • Enable or disable emojis
      • Enable or disable notifications
      • Notifications template
      • Enable or disable attachments
      • Enable or disable attachments upload from the gallery and/or camera
      • Set max file size for uploads
      • Set file type whitelist
    • PDF previews
    • Improved messaging and rich text input areas with tiptap

New messaging options

 

 

PDF preview and the improved input area

 

  • Other new features:
    • Redesigned admin area with:
      • Improved layout and menu
      • Change permission settings with a click
      • Searchable and filterable lists
      • Dashboard with the current status
    • Improved login page layout
    • MinIO integration for High-Performance Object Storage. This enables Crust to use standard storage backends (list Amazon S3), data-encryption etc.
    • YAML export of CRM and Service Solution namespaces
    • New documentation site: https://docs.crust.tech

New admin area with dashboard

Bug-fixes

Over 100 issues have been solved since the last release, including enhancements and bug-fixes. The detailed list is available in the repository on Github.

Corteza Project

In June 2019, Crust Technology contributed all of its software intellectual property to the Commons Conservancy, an independent open-source foundation. In doing so, we created Corteza, “The Digital Work Platform for Humanity”. Corteza has been featured on sites like opensource.com, and the Corteza Community recently hit another milestone by growing to over 2000 individuals and companies from all over the world.

New features are added to Corteza continuously, and it often gets updated a few times a week. Crust is an enterprise product based on Corteza source code. It is stable and thoroughly tested, and major releases come out every three months.

Getting Crust

Crust is the open-source Salesforce alternative for businesses and organisations. To learn how to get Crust, or how to migrate from your current solution, please contact Crust via the contact form or via sales@crust.tech.

Online Demo

There is an online demo of Crust available at https://www.crust.tech/demo.

About Crust

Crust Technology Ltd, headquartered in Ireland, is the driving force behind the open-source Unified Work platform Crust, providing a flexible, self-hosted platform for your organisation to work and communicate internally while engaging with its customers, suppliers, partners and other third parties externally. Its integrated approach to identity, messaging and business logic delivers a simple-to-use yet extensible means for managing users and the applications they require every day, whether in the cloud, behind the firewall or a hybrid of the two. For more information, visit www.crust.tech or follow @Crusttech on Twitter.

Cross-Application and Federated Automation with Crust Corredor

5 August 2019
Cork, Ireland

Crust Technology has announced the impending release of Crust Corredor, its new backend technology for cross-application and federated workflow automation.

The original philosophical intent behind Crust was for the platform to be a seamless three way marriage between identity, communication and business logicsays Niall McCarthy, CEO of Crust Technology.While Crust’s flexible and scalable micro-service architecture helps make it the ideal private cloud technological alternative to Salesforce’s centralised public cloud, Corredor delivers on our philosophical intent”.

What is Corredor?

Corredor is a trigger-based automation plugin designed specifically for the Crust platform. Corredor adds more safety, resilience, consistency and flexibility to the existing front-end javascript automation engine that ships with Crust CRM and Crust Compose by default. Extending your key CRM and Service Solution workflows across your entire Crust deployment and beyond is about to become a reality.

Automations Across Crust CRM and Crust Compose Applications

Corredor will enable customers to build automations and CRM workflows across any Crust Compose-based component or namespace, reducing duplication of effort and maximising synergies between your Crust applications.

Federated Automation Across Instances of the Crust Platform

Via Crust API’s it will be possible to generate automation actions across different instances of the Crust platform, opening up a world of opportunity for efficient third party collaboration. With Corredor, your organisation can share native Crust data anonymously and securely, decouple critical records-based systems gradually and smoothly, or simply deploy multiple free-standing systems with tight data inter-relationships.

System and Messaging Triggers (Coming Soon!)

Corredor will soon extend to all parts of the core Crust platform, delivering automation capabilities for both the Crust System and Crust Messaging services, thereby ensuring the marriage of identity, communication and business logic is complete.

Version Control with Git Integration (Coming Soon!)

To help protect your organisation and deliver clear version control over your automations, HTTP support for Git-based repositories will be included with Corredor. The truly flexible enterprise needs to be able to examine, re-use, evolve and even roll back its business logic easily and safely. Combined with Crust Compose’s unlimited namespace feature, Corredor delivers the complete business logic automation solution.

In line with Crust Technology’s open source policy, all software code for Crust Corredor will be contributed to the Corteza project at https://www.cortezaproject.org where it will be freely available to users on a permanent basis.

Crust Corredor will be released in early September 2019. For Proof-of-Concept trials please contacts Crust at sales@crust.tech.

Crust Technology Announces “Crust Service Solution”

16 July 2019
Cork, Ireland

Crust, the most advanced open source CRM in the world and the No. 1 private cloud alternative to Salesforce, has announced the upcoming release of Crust Service Solution.

Crust Service Solution will deliver the following feature set:

  • Agent console with 360 degree view of any customer
  • Advanced Case Management with integrated omni-channel communications
  • Attachments Management
  • Products Module
  • Service Level Agreement (SLA) Tracking and Monitoring
  • Knowledge Base
  • Integrated Response Templates
  • Dashboards
  • Escalation Automation
  • Scripts Module
  • Self-service Portal
  • Integration with the Corteza Application Ecosystem
  • Skills module for intelligently and automatically assigning tasks to the most appropriate staff member
  • Complete integration with Crust CRM and Crust Messaging
  • Mobile ready

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Crust Technology donates Corteza, “The Digital Work Platform for Humanity”

20 June 2019
Amsterdam, Netherlands

Crust Technology (www.crust.tech) today announced that it is contributing all of its private cloud software infrastructure to the Commons Conservancy Foundation. The independent project will be named “Corteza” and marketed as “The Digital Work Platform for Humanity”.

A modern cloud architecture written predominantly in Golang and Vue.js, the Corteza platform delivers powerful CRM, Enterprise Messaging and a Low Code Development platform for building records-based management systems. These are tied together in Corteza One, a unique user interface and management console for integrating native and third party applications and handling identity.

Crust is delighted to launch Corteza, the Digital Work Platform for Humanity. Our sincerest thanks go the Commons Conservancy Foundation for welcoming us with open arms and to the new Corteza Board of Directorssays Niall McCarthy, CEO of Crust Technology Ltd.One of Corteza’s core ambitions is to be the 100% trustworthy work platform. Contributing our technology permanently to the public interest is the best manner in which to achieve this goal”.

Modern organisations depend on a lot of technology to deal with all their contacts and to efficiently organise their processes. Getting the right technology to support quickly evolving processes is core to the success of every business, not-for-profit and public body out there -and at the same time there certainly is no one size fits all.“, says Michiel Leenaars, Chair of The Commons Conservancy.So it is revolutionary that Corteza is contributing a strong open source information management offering with a comprehensive feature set out of the box, which any organisation can customise to exactly fit their needs. And on top of that, I’m excited about the fact that this allows organisations to have reliable and mature technology they can run on premises, which is a great boon for privacy“.

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Crust Technology Releases “Crust”, the Unified Work Platform

March 12, 2019 – Crust Technology is delighted to release Crust, a 100% open source Unified Work platform. Self-hosted and deployed via standard Docker packages, the first release of Crust delivers:

  • Crust CRM – State-of-the-art Customer Relationship Management, based on the features and functionality of the Salesforce cloud service.
  • Crust Enterprise Messaging – Enterprise Messaging based on the features of and functionality of the Slack cloud service.
  • Crust Unify – A responsive workspace which allows your business to extend and manage third party web applications from within Crust, much like one can do in Microsoft Office365 or Google G Suite.

Within three months, the second release of Crust will contain:

  • Crust Compose – A Low Code Development platform for delivering advanced, records-based web applications at a fraction of the cost.
  • Crust Mobile – Crust for Android and iPhone devices.

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