What is a Digital Transformation Manager?

When you have finally decided to transform your business with the latest emerging technologies, the next question arises as to who would lead this project. Digital transformation can dynamically switch the way your business functions, but it only yields results if executed successfully.

In a fully-functional environment, implementing digital technologies and infrastructure requires strong brainstorming and requirements analysis. While your IT department or IT consultants might not understand your business, your internal teams might not have the technical expertise to do so. In a situation like this, you need someone who can not only understand the business requirements but also look for the right digital transformation consulting and find the best IT solutions for your organization. Read more

What are the Steps to Digital Transformation?

The irony of the uncertainty posed by the pandemic is such that, today’s business decisions determine tomorrow’s fate. Digital business transformation is evidently imperative, owing to the changing horizon of the technology-business relationship. Most businesses readily acknowledge the importance of digital transformation, but many of them are still caught up in the arena of late adoption. The cacophony of outdated processes and legacy IT systems seems too loud for them to switch the scale to high-end digital sovereignty.

At Crust, we observed this trend and hence brought up this step-by-step process that can help you jump-start a digital transformation strategy right away: Read more

Do We Need Digital Transformation?

If something unconventional tries to change the way you do business, apprehension arises as clear as day. Digital business transformation is a revolutionary concept that is looked upon with the same hesitation. Digital brings in disruption, and often it appears to be more expensive as compared to traditional practices.

But the bird’s eye view reveals a different scenario. Technology is an essential enabler. It no longer remains the hurdle in the race. Technology is providing great opportunities for businesses to expand and grow beyond any limitations.

To decide whether you need digital business transformation, let’s find out what it actually means.

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Does Digital Transformation Work?

Yes, but only if the digital transformation strategy is realistic and adequately planned. A digital transformation is not just about an IT system upgrade or greenfield implementation.

Firstly, it involves examining all the data resources and processes in an organisation. So, it would help if you saw how these two categories interact. Secondly, you must define how the interactions can be optimised or even re-imagined. And thirdly, you need to determine how you can digitise the results. Read more

What is Smart Government?

A quick search of Google reveals many different definitions and interpretations of smart government. Most focus on the notion that a government is a smart government when they use technology to draw together and align information resources and workflows in public administrations. As the open-source Low-Code Development platform, Crust goes further, however.

Crust Low-Code is Ideally Positioned to Realise Smart Government Projects

Government bodies have to deal with many different technological matters. For example:

  • Cloud Case Management
  • ERP in Education and Smart Schooling
  • Customer Service Solution
  • Customer Management System
  • Digital Transformations
  • Digital Sovereignty
  • Enterprise Messaging
  • Accessibility Standards
  • CRM for Hospitals
  • Army CRM
  • Communication Service Solutions
  • IoT Dashboards and Smart City Infrastructures

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How Digital Transformation is Rewriting Business Models

Digital Transformation rewrites business models by making them more flexible and responsive to organisations’ evolving customer, supplier and partner landscapes. A digital transformation strategy assembles and co-ordinates the critical components of your business, enabling process and workforce agility in the face of constant market change.

Not so long ago, the world of business software was dominated by Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Questions such as “What is a BPMN engine?” entered the equation, naturally, but inevitably in the context of the two powerhouse domains. Long-term business logic was embedded at the heart of day-to-day operations to maximise the efficiency of repeatable tasks. Read more

How to Jump-start a Digital Transformation

Implementing a digital transformation strategy can be a daunting task. However, given the global economy’s current state, it may also be essential to your business survival. Whether you need to collaborate with dealers and distributors, overhaul management healthcare solutions, build connected schools or deliver a new digital borrowing journey, there’s a good chance that digital transformation has a significant role to play in your organisation. Read more

How much does Digital Transformation cost?

Digital transformation examples can be wide and varied. Naturally, digital transformation in banking is a different use case to digital transformation in healthcare. The choice of a digital transformation strategy also counts. For example, a project executed over a long period may be easier to change manage, but more expensive in direct financial terms. However, an all-in-one and shorter project might be less costly in dollars but may disrupt your business activities. Read more

How do we Implement Government Digital Transformation?

Government digital infrastructures are renowned for being:

  • Rich in data
  • Complex
  • Full of legacy systems
  • Not joined up

Of course, it’s not all true. It can’t be. For example, cities such as Barcelona and Amsterdam are known for having forward-looking IT postures. The governments of states such as Germany and Singapore have excellent reputations when it comes to technological outlook. Read more

What is the Full Meaning of CRM?

So “CRM” stands for Customer Relationship Management. However, the practice is that the term is vaguely defined, with many competing interpretations of what it should mean. Clearly, it’s about having a customer-focused approach, but what makes a great modern CRM, be that a free CRM or otherwise?

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