How Does a Smart City Work?

If you ask Wikipedia, it explains, “A smart city is an urban area that uses electronic devices and sensors to collect data.” What are these smart cities? Why do they collect data? How do smart cities work? Apart from answering these questions, there’s a lot more to know about technology in smart cities. Let’s dive right in.

By 2050, 68% of the world’s population would be living in urban cities. The gradual shift in preferences and lifestyles creates the need for technological innovation and vice-versa. The emergence of smart city initiatives is the outcome of the growing challenges and necessity for accommodation for the huge population. Read more

What are the steps to introduce CRM in your company?

Firstly, congratulate yourself for having crossed the first and the biggest barrier – choosing to opt-in for a CRM. You are about to unleash a huge business transformation. Your CRM will soon replace all your slow, manual tasks with lightning speed automation. It will allow you to get rid of the myopic view of your customers and unveil the incisive data points. Your customer relationship management software would literally amplify your customer engagement and nourish your customer relationships. But before all of that happens, you need to set it up the right way.

No lesser than 3 years ago, the CRM failure rate was anywhere between 18% and 69% on average. The figures raise the need to follow a sustainable approach to plan and implement your company CRM. Read more

What Are Examples of Case Management?

If there’s something that unites healthcare, law firms, educators, and business professionals, it’s case management. Essentially, case managers are subject matter experts, navigators, and confidants who can deliver their expertise on a complex issue and unwind the tangle. Case management, in simple terms, is quite similar to a business problem-solving approach that requires various data inputs and analyses to derive certain conclusions or reach a point of resolution. Read more

What is a Low-Code Solution?

The IT era is ruling every business in today’s world. Every day, multiple businesses are transforming their core operations into digital entities. We’re witnessing a huge transition of physical products, services, and processes into digital systems. However, the adoption of digital transformation in business leaves most CIOs with a primary concern – the lack of digital strategy and expertise within the team. The existing organizational structure and the absence of software development expertise can be detrimental to a digital transformation strategy. As a result, we see numerous businesses giving up on the dream of a 100% digital transformation success too early. Read more

Is There Any Free CRM Software?

Are your sales teams still working on tables and spreadsheets? Do you still use emails and other conventional means to keep track of your team’s progress? Well, if this is true for your business, it is a sign of danger.

The danger here lies in the fact that manual processes of managing leads and customers slacken the pace of the entire organization. Customers start getting frustrated, teams lose their time and efforts in sluggish paperwork, and eventually, customer relationships degrade. Read more

Do We Need Digital Transformation?

If something unconventional tries to change the way you do business, apprehension arises as clear as day. Digital business transformation is a revolutionary concept that is looked upon with the same hesitation. Digital brings in disruption, and often it appears to be more expensive as compared to traditional practices.

But the bird’s eye view reveals a different scenario. Technology is an essential enabler. It no longer remains the hurdle in the race. Technology is providing great opportunities for businesses to expand and grow beyond any limitations.

To decide whether you need digital business transformation, let’s find out what it actually means.

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Crust integrates ownCloud into its open source Salesforce alternative

Nuremberg September 29, 2020 – The ecosystem for ownCloud‘s new digital collaboration platform is growing: Crust Technology is developing an integration with ownCloud Infinite Scale for its open-source CRM and low-code platform.

ownCloud is currently working on a full rewrite of its digital collaboration platform. ownCloud Infinite Scale is coded in the programming language GOlang instead of PHP and will enable an unlimited scalability and increased performance. In the spirit of open source, a broad and growing ecosystem of partners supports the development. This includes Crust Technology, who are working on integration into the new platform.

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Why your Sales Team should move to Crust

I want to share with you the main reasons our clients are moving to Crust, the Open-Source Low-Code Platform with CRM suite.

Our clients come from every sector and every industry. Some are looking for a CRM for the first time, and others want to move from their current CRM (mainly Salesforce). We always ask them what attracted them to us in the first place. What are the key requirements?

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Why is it essential for a company to implement a CRM?

When the number of leads in your company grows, you need a system that helps you manage all data and tasks. This is the moment when a CRM system becomes essential.

In a CRM, you can store all data related to a lead, account or opportunity in an organised way. Emails exchanges, calls and visits to the potential customer provide you with a massive amount of data, which you can save as structured data inside a CRM record. Read more

What is the best open-source CRM for enterprises?

There is a wide arrange of open-source CRMs on the market. Some are forks of old SugarCRM versions, while others are built on new technologies. So the question arises about what the best open-source CRM is.

Crust to participate in the OpenExpo event: “Discover the best open-source CRM for enterprises.”

To help enterprises figure out what the best open-source CRM is, OpenExpo Europe has organised the online event: “CRM DAY 2020”. The Crust CRM Suite is one of the solutions you will see in action at the event. Additionally, Crust Technology will participate in the round-table at the end of the event.

OpenExpo Europe is the leading Enterprise IT Innovation, Digital Transformation and Open Source Community & Summit in Europe. They aim to spread, present, discover and evaluate open-source solutions and trends. The OpenExpo fair is currently the largest congress and professional fair on IT innovation in Europe.

Crust is excited to participate at OpenExpo’s upcoming event. Firstly, because the event’s topic perfectly aligns with what Crust offers. Secondly, we see it as a recognition of our work to be the leading open-source CRM. And thirdly, because we will be able to reach enterprises that didn’t check out open-source CRM solutions before.

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