What is the best open-source CRM for enterprises?

There is a wide arrange of open-source CRMs on the market. Some are forks of old SugarCRM versions, while others are built on new technologies. So the question arises about what the best open-source CRM is.

Crust to participate in the OpenExpo event: “Discover the best open-source CRM for enterprises.”

To help enterprises figure out what the best open-source CRM is, OpenExpo Europe has organised the online event: “CRM DAY 2020”. The Crust CRM Suite is one of the solutions you will see in action at the event. Additionally, Crust Technology will participate in the round-table at the end of the event.

OpenExpo Europe is the leading Enterprise IT Innovation, Digital Transformation and Open Source Community & Summit in Europe. They aim to spread, present, discover and evaluate open-source solutions and trends. The OpenExpo fair is currently the largest congress and professional fair on IT innovation in Europe.

Crust is excited to participate at OpenExpo’s upcoming event. Firstly, because the event’s topic perfectly aligns with what Crust offers. Secondly, we see it as a recognition of our work to be the leading open-source CRM. And thirdly, because we will be able to reach enterprises that didn’t check out open-source CRM solutions before.

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How Digital Transformation is Rewriting Business Models

Digital Transformation rewrites business models by making them more flexible and responsive to organisations’ evolving customer, supplier and partner landscapes. A digital transformation strategy assembles and co-ordinates the critical components of your business, enabling process and workforce agility in the face of constant market change.

Not so long ago, the world of business software was dominated by Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Questions such as “What is a BPMN engine?” entered the equation, naturally, but inevitably in the context of the two powerhouse domains. Long-term business logic was embedded at the heart of day-to-day operations to maximise the efficiency of repeatable tasks. Read more

How do we Implement Government Digital Transformation?

Government digital infrastructures are renowned for being:

  • Rich in data
  • Complex
  • Full of legacy systems
  • Not joined up

Of course, it’s not all true. It can’t be. For example, cities such as Barcelona and Amsterdam are known for having forward-looking IT postures. The governments of states such as Germany and Singapore have excellent reputations when it comes to technological outlook. Read more

What is Case Management?

Wikipedia defines Case Management as “…the co-ordination of services on behalf of an individual person who may be considered a case in different settings such as health care, nursing, rehabilitation, social work, disability insurance, employment and law.

A great case management solution give your organisation the tools to evolve and include these different settings. This should irrespective of your current context and IT posture. Read more

Benefits of Prototyping When Following a Rapid App Development Methodology

Prototyping apps is a really useful activity for many reasons. For example, it can help your organisation:

  • Understand potential complexity in a proposed app
  • Get concept buy-in from key stakeholders or customers
  • Improve project co-ordination
  • Clarify user journeys and user interfaces
  • Highlight skill shortages
  • Deliver a total cost of development and ownership for a full working product
  • Keep costs of a digital transformation strategy to a minimum
  • Add certainty to decision-making

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Which of the Following Statements is True of Customer Relationship Management (CRM) Systems?

  • CRM is Expensive
  • Open-source CRM is all just old forks of SugarCRM
  • Open-source CRM doesn’t scale
  • A great CRM allows your organisation to concentrate on a customer-focused approach
  • An Open-Source Low-Code Development Platform gives your CRM more flexibility
  • The best free CRM uses standardised technology
  • A real open-source Salesforce alternative exists

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Why Are Standards In Technology Important?

As the world simultaneously tackles health crises, social crises and economic crises, this might seem an impossible question to answer. I would argue that a major priority is to stay informed about the facts and different points of view with respect to the facts.

However, even this is hard to do when standards of reporting and journalism often seem non-existent. That word “standards” is really important. Without standards, everything becomes messy. We need to hold our governments to high standards just like we need to ensure the quality of our food and water reach hygiene standards.

In this regard, technology is no different. It too needs to be standards-centric. We also need to know that the right experts have inspected the quality of the source code. This means independent experts, not just those chosen and paid by the authors to assure the quality, security and reliability of the execution. So technology being open source helps a lot too. Read more

What Tools are Available for Rapid Application Development?

Rapid Application Development with Low-Code development platforms is becoming increasingly popular. If you search for the term “Low-code development platform” on Google Trends, you see that since 2015 the interest in low-code increased massively. So, what tools are available for you to start with Rapid Application Development?

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Why Automate Your Business?

Automation promises great things, but knowing why you want to automate and not simply following the crowd is important.

The Corredor Automation Engine in Crust Low-Code Increases Productivity While Driving Down Costs.

It helps to think of automation in the context of an entire digital transformation strategy. However, you may also have more specific requirements. For example, your use case might be limited to:

  • IoT apps
  • Sales in CRM or other customer management system apps
  • Smart Schooling and ERP in Education
  • Open-Source Chat
  • Loan Management Software
  • Free Knowledge Base Software
  • Business Integration
  • Open-Source Case Management or Cloud Case Management
  • Fulfillment Management
  • Smart Cities or Citizen Development
  • Record Management Software

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Why do Developers Love Low-Code?

You can find articles online why developers hate low-code, but they don’t take in account that there are also low-code platforms developers actually love. One such low-code platform is Crust Low-Code. Crust Low-Code is excellent for a whole range of things, from citizen-development to smart apps. However developers also love it for the following 9 reasons: Read more