European Commission Funding for Open-Source Federated Cloud Platform

Cork/Amsterdam
10 September 2020

Crust Technology, the leading open-source Low-Code Development platform and Salesforce alternative, is being funded by the European Commission’s Next Generation Internet initiative to deliver the Corteza platform as a federated cloud solution for record sharing. Crust, the founder and full-time maintainer of the Corteza Project, will enable the platform to share select components of data layer or entire data models, on a one-to-many or many-to-many basis. The new features will allow business data, but also open data sets created by public sector organisations and academia to be shared more easily.

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Which of the Following Statements is True of Customer Relationship Management (CRM) Systems?

  • CRM is Expensive
  • Open-source CRM is all just old forks of SugarCRM
  • Open-source CRM doesn’t scale
  • A great CRM allows your organisation to concentrate on a customer-focused approach
  • An Open-Source Low-Code Development Platform gives your CRM more flexibility
  • The best free CRM uses standardised technology
  • A real open-source Salesforce alternative exists

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Why Are Standards In Technology Important?

As the world simultaneously tackles health crises, social crises and economic crises, this might seem an impossible question to answer. I would argue that a major priority is to stay informed about the facts and different points of view with respect to the facts.

However, even this is hard to do when standards of reporting and journalism often seem non-existent. That word “standards” is really important. Without standards, everything becomes messy. We need to hold our governments to high standards just like we need to ensure the quality of our food and water reach hygiene standards.

In this regard, technology is no different. It too needs to be standards-centric. We also need to know that the right experts have inspected the quality of the source code. This means independent experts, not just those chosen and paid by the authors to assure the quality, security and reliability of the execution. So technology being open source helps a lot too. Read more

Crust Releases version 2020.06 and Removes Paywall for All Products

Cork, Ireland, 30 June 2020

Crust Technology is excited to announce its latest major release, version 2020.06. Along with significant feature and functionality upgrades, Crust is also delighted to announce the removal of the paywall for all products in its portfolio. This means that the open-source Crust products are now free:

We’re thrilled with the latest features improvements and the expression of commercial confidence to remove the paywall on our product portfoliosays Niall McCarthy, CEO of Crust Technology.Crust is growing quickly and, with much innovation to come in 2020 and beyond, we’re proving we can adapt to fast-changing market realities effectively and aggressively”.

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Crust is Spreading its Wings

Since we launched in March 2019, Crust CRM Suite has established itself as the de facto open-source alternative to Salesforce. Self-funded, profitable in our first year of trading and equipped with an order book delivering over a year’s worth of cash runway, Crust Technology is already on target to grow between 200% and 300% in its second year. Corteza, the community project founded when Crust contributed its entire code base to the Commons Conservancy in June 2019, has gone from strength to strength, garnering many thousands of users in its first year. Its goal to become “The Digital Work Platform for Humanity” is gaining momentum.

These are big statements and we count ourselves lucky, given the economic mayhem and misfortune that has afflicted so many to date in 2020. Keeping our commercial focus and development on track and on budget has been a tough but welcome challenge to date and our next steps will set the bar higher again. Read more

Golang CRM

We mention it regularly in our blogs, but why is it important that Crust and Corteza use Golang? Well, first of all, if you’re to get a CRM for free, it may as well be written in a modern coding language. Google uses Golang to build and manage much of its application infrastructure. As the leading open source Salesforce alternative, Crust also shares the use of Golang in common with its primary competitor.

What is Golang?

Golang, also written as Go, is an open-source programming language. According to the website of the project Golang “makes it easy to build simple, reliable, and efficient software”. It is developed by a team at Google and many contributors from the open-source community.The first release was in 2009 and it has become a very popular programming language. Read more

How to set up an automated business

As the economic squeeze continues, many businesses will be asking how automation can help them and their staff become more productive, focus their efforts on relationship building and service existing customers more effectively. Read more

Is an Open-Source Low-Code Platform Really Right for You?

Some users and even software vendors seem to think that open-source and low-code platforms compete with one another. I’ll be honest, the title of this article even came from one such vendor. And, it is a crazy line of thought, in the same way as the Mattermost vs Slack argument in the field of open-source chat. It’s futile without putting the respective feature sets front and center. Whether an open-source low-code platform is the best choice for your organisation or not is dependent on the feature set and quality of the product – not that the software code is available in the public domain or not.

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It’s time to turn the page on open source forks of SugarCRM

It is a testament to SugarCRM that it spawned so many open source forks, before deciding to take itself down an exclusively closed-source, proprietary route. There seem to be dozens of them out there, each claiming to be unique while all working from the same core community edition engine, abandoned by Sugar CRM all those years ago. Read more

Why Crust is Ideal for Not-for-Profit Organisations

For many, either being part of something bigger than ourselves or standing up for closely held principles are important. In June 2019, Crust Technology contributed all of its software intellectual property to the Commons Conservancy, an independent open-source foundation. In doing so, we created Corteza, “The Digital Work Platform for Humanity”.

Corteza

The objective of Corteza is clear – to deliver a 100% free, open-source, self-hosted cloud platform for growing your organisation’s productivity. It enables relationships and protects the work and the privacy of all those concerned.

This effort began by producing a fully-featured alternative to Salesforce – the cloud leader in CRM – and an alternative to Slack Enterprise Messaging. All of this is presented via a unified interface on the frontend, joined up with automation on the backend. Very recently, we also released Service Solution, a self-hosted enterprise-grade alternative to Salesforce and Oracle Service Clouds.

Everything is delivered with modern, hyper-efficient code. Organisations can benefit from the impressive low-code development facilities to build their own custom apps, reducing costs and lowering time to delivery.

The publicly stated values of the Corteza project are as follows:

Public Good:

Corteza’s software and other offerings are designed and provided as a public good for the public benefit.

Open and Transparent:

Corteza’s governance and operations are open and transparent. It uses the best practices from across the not-for-profit, private and public sectors.

Diverse and Inclusive:

Corteza’s members, policies and programmes are designed to actively foster diverse, inclusive and non-discriminatory participation.

Built for Humanity:

Corteza’s software and other offerings have a real impact on people’s lives. As such, they are designed, built and provided with a strong emphasis on quality, privacy, security and usability.

Crust for the Not-for-profit sector

All Crust software is built 100% on the Corteza code-base. Professional versions of Crust software are made freely available to the not-for-profit sector, including all professional software maintenance.

On top of this, Crust is beginning to push development of Corteza’s outreach Programmes, which range from Humanitarian through Ecological to Privacy Programmes.

Delivering a standards-based public good, then constantly striving to push those standards higher is a lot of work. Being part of something bigger than us is key to the Crust team’s identity and to our brand. Since the launch of Corteza, we discovered that the more we give and the better we give, the stronger our business gets.

The Not-for-Profit sector deserves an approach to building software that is inclusive of its requirements and which ensures organisations in the sector do not fall out-of-step with developments in the private and public sectors. Crust and Corteza successfully deliver this approach, feature-rich and with ever-reducing economic barriers to entry and participation. Our low-code philosophy is central to this ethos and we go out of our way to ensure that, where coding is required, it’s limited to well-supported and inexpensive JavaScript skills.

The cherry on the cake? Crust Essential Support subscriptions are completely free-of-charge for Not-for-Profit organisations and their customer bases – subject to the condition that the organisation is fulfilling its purpose by using our software. Digitally transforming and managing your relationships with your donors, advocates and volunteers have never been easier.

Try out Crust

Are you working in a Not-for-Profit organisation? Get your free online Crust demo here.