What Is the Best Open-Source Case Management Tool?

Case management is defined as the tracking, recording, coordination, and analysis of various services on behalf of a case in multiple sectors such as healthcare, law, social work, rehabilitation, employment, insurance, and more. However, manually keeping track of all this data and information can be time-consuming and lead to disastrous errors. 

Therefore, many businesses leverage the power of case management tools and software to track and store information in one centralized digital location automatically.  The global case management software industry is expected to reach a market value of $7,587.54 million by 2025, with a Compound Annual Growth Rate (CAGR) of 12.2%. Read more

What Is Case Management?

Case management is defined as the collaborative process of tracking, monitoring, analyzing, and evaluating case data, available services, and procedures related to a particular case. This could include a wide variety of settings such as healthcare, rehabilitation, nursing, law, and more.

Case management software can help businesses automate and streamline various aspects of the case management process. Studies show that the global case management software industry is expected to grow to a market value of $7,587.54 million by the year 2025 with a Compound Annual Growth Rate (C.A.G.R.) of 12.2%.

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What is a Case Management Workflow?

A Case Management Workflow is the logic, process or method your business uses for resolving issues. Issues can have many sources. For instance, they can be raised by customers, partners or internal staff.

Getting business logic right is difficult. So, with Crust’s Case Management, we go out of our way to make it easier for you to to align your business logic across your organisation. This could be for improving your existing processes or for a complete digital transformation strategy. Read more