There has been a substantial increase in the adoption of low-code platforms, including Crust, in the past few months. Lock down and enforced WFH (working from home) has led many companies to make the move to low-code platforms. This enabled them to adapt quickly to the new situation. Prior to the pandemic many organisations already […]
About Niamh Merritt
This author has yet to write their bio.Meanwhile lets just say that we are proud Niamh Merritt contributed a whooping 6 entries.
Entries by Niamh Merritt
We can all identify who’s doing well in the Sales Team. All we need to do is check out their results and activity in the CRM Suite. We can see the effort going in and what they result in. A good part of their results will be because of said effort. Sales persons consistently do […]
To start answering this question, what makes a good relationship with clients? Regular communication, listening to what your customers need and want They need to feel they can trust you, and that you will deliver the most best option for them Additionally, if something goes wrong, they can come back to you and know you […]
The 3 main reasons why Customer Relationship Management (CRM) is important are: Up to date information Customer information is always up to date, and easily accessible to all authorised staff. Automation Automation enables the streamlining of complex customer interaction processes, which saves time and reduces errors. Insights Finally, it provides businesses with reporting tools. Understand […]
What are the 3 main benefits of CRM for the Sales Manager? There are 3 reasons why you, as a Sales Manager should use a CRM. They are: Increase in Productivity & Revenue More time to spend developing your team Improved & Smarter Reporting
I’ve worked as both a Manager & a Sales Consultant in several different sectors including CRM Suites. My advice to any organisation considering getting a CRM is to start with the following question: What do my team need the CRM to do for them & how will it help them achieve their goals?